ChicagoUS3-Star Hotel

SpringHill Suites by Marriott Chicago Chinatown: Pros, Cons & Is It Worth It? (2026)

By Jessica Lane, Travel Editor·Updated Mar 2026

9.6/10

Exceptional

★★★★★

1,046 guest reviews
2357 South Wentworth Avenue, Chicago

Overview

SpringHill Suites by Marriott Chicago Chinatown offers a straightforward stay for both business and leisure travelers. Located just a mile from McCormick Convention Center, this three-star hotel features modern rooms with city views and essential amenities. Each air-conditioned room includes free WiFi, a flat-screen TV, and a private bathroom. Guests can enjoy a complimentary breakfast buffet and access to a fitness center.

Pros & Cons

What works

The staff is incredibly friendly and attentive, which makes a big difference when you need help or have questions about your stay.
The rooms are spotless and comfortable, giving you a sense of relaxation after a busy day exploring Chicago.
The breakfast offers a variety of healthy choices like fresh fruit and Greek yogurt, which is a nice change from the typical sugary options found in many hotels.
The hotel is located in Chinatown, surrounded by an array of authentic restaurants and shops, making it easy to immerse yourself in the local culture.
The attached parking garage, though $30 a day, is more affordable than many other downtown options, providing convenience in a busy city known for its parking challenges.
The spacious suites are perfect for families or groups, allowing everyone to have their own space without feeling cramped.
The noon checkout policy is a thoughtful touch that gives you extra time to relax before heading out.

What doesn't

The location feels remote if you're planning to visit downtown attractions, as it requires a 15-30 minute ride, which could be inconvenient for some.
Breakfast options, while good, can feel limited if you’re staying for an extended period, especially if you prefer variety.
Parking can be tricky due to tight spaces in the garage, making it a challenge for larger vehicles and possibly stressful after a long day.
Some rooms face busy roads and train tracks, resulting in noise that might disrupt your sleep if you’re a light sleeper.
Housekeeping can be inconsistent, with reports of rooms not being cleaned during longer stays, which can be frustrating.
The hotel exterior may not give the best first impression, as it can appear less inviting compared to more polished options in the area.

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Photos

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Location

The SpringHill Suites by Marriott Chicago Chinatown sits at the heart of one of the city's most vibrant neighborhoods. This area is rich in culture, showcasing an array of Asian restaurants, shops, and markets. The streets are alive with the sounds of bustling foot traffic and the rich aromas wafting from local eateries. Travelers can easily explore the nearby Chinatown Square, where you can find shops featuring everything from traditional tea to unique gifts. Just a short walk away, the historic Nine Dragon Wall and the Chinese-American Museum add cultural depth to the experience. For those looking to venture beyond Chinatown, the hotel is conveniently located near public transportation options. The CTA ‘L’ train is within walking distance, providing quick access to downtown Chicago’s famed attractions like Millennium Park and the Art Institute. This location appeals to both business and leisure travelers. The hotel’s proximity to the financial district makes it a solid choice for work trips, while its cultural offerings attract tourists seeking an authentic Chicago experience. Overall, the SpringHill Suites offers a unique blend of convenience and local flavor.

Guest Reviews

Irene

couple · US · Jan 2026

10Exceptional

“Great Stay”

✓Very clean property, friendly staff, great breakfast.

✗N/A

Carol

solo_traveller · US · Jan 2026

10Exceptional

✓Staff

✗No stores open, soap was not good, no watee

psaubrey

Business · SILVERTHORNE, COLORADO · Dec 2025

10Exceptional

“Love it!”

✓This was my second time staying at this Chinatown Springhill Suites in the last four years. It didn’t appear to have aged a bit. This hotel is modern and very clean. The service in my room was impeccable, and the front desk was always very pleasant and helpful. The breakfast offerings were about average, but always plentiful in the area was kept clean in general. The hotel is quiet and tucked away. It’s a hidden gem and probably the best Marriott I’ve ever stayed at as far as cleanliness and service. I will be back.

Nomad05873267140

Business · AUSTIN, TEXAS · Dec 2025

10Exceptional

“Worth staying for convention travelers and for those looking for lots of food options in walking distance”

✓Convenient location to many restaurants, particularly Asian food establishments such as Korean, Cantonese, Dim Sum, Pho and more. Several open late. Hotel is easy to access by Uber, taxi and a mile to McCormick Place. Hotel is clean, well kept lighted, and rooms are in very good condition. Staff are friendly. Breakfast is decent.

Kevin

couple · US · Jan 2026

8Excellent

“Overall a decent stay would go back.”

✓Staff was very friendly, room was clean and spacious.

✗Could use a bit more soundproofing, can hear everything from next door.

Guests consistently praise the SpringHill Suites by Marriott Chicago Chinatown for its cleanliness, friendly staff, and convenient location near various dining options. However, complaints frequently mention the lack of amenities, such as open stores nearby, and issues with soundproofing between rooms.

Who Should Stay Here?

Travelers looking for a friendly atmosphere and a clean, comfortable room will find value here. The attentive staff enhances the experience, and the proximity to authentic Chinatown restaurants allows for a cultural immersion that many tourists miss. If you prefer healthy breakfast options, the fresh fruit and Greek yogurt will likely be a welcome change from typical hotel fare. However, those wanting to explore downtown Chicago frequently may find this hotel lacking. A 15-30 minute ride to major attractions could become a hassle, especially for families or sightseers on a tight schedule. If you require a variety of breakfast options for an extended stay or need ample parking space for a larger vehicle, consider looking elsewhere.

SpringHill Suites by Marriott Chicago Chinatown

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The Verdict

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Our Take

The SpringHill Suites by Marriott Chicago Chinatown offers a welcoming environment with friendly staff and clean, comfortable rooms. The hotel’s location allows for a rich cultural experience, but its distance from downtown attractions can be a drawback for those wanting to explore the city’s main sights. While the breakfast provides healthy options, longer stays may feel repetitive. If you prioritize a friendly atmosphere and cultural immersion over immediate access to downtown, this hotel is a solid choice.

Frequently Asked Questions

What are the check-in and check-out times?

Check-in is from 3:00 PM to 12:00 AM, and check-out is at 12:00 PM.

Is WiFi available at the hotel?

Yes, WiFi is available in all areas and is free of charge.

Are children allowed to stay at the hotel?

Yes, children of any age are allowed. Children up to 2 years stay for free using an available cot, and those up to 17 years stay for free using existing beds.

What are the parking options at the hotel?

Public parking is available on site for USD 30 per day, but a reservation is needed.

Are pets allowed at SpringHill Suites by Marriott Chicago Chinatown?

No, pets are not allowed at this hotel.

What facilities are available for guests with disabilities?

The hotel offers wheelchair accessibility, lower bathroom sinks, and emergency cords in bathrooms.

Is there a fitness center at the hotel?

Yes, there are fitness facilities available, but a surcharge applies.

Does the hotel have soundproof rooms?

Yes, the hotel features soundproof rooms for a quieter stay.