The Westin Bonaventure Hotel & Suites, Los Angeles
Los AngelesUS4-Star Hotel

The Westin Bonaventure Hotel & Suites, Los Angeles: Pros, Cons & Is It Worth It? (2026)

By Jessica Lane, Travel Editor·Updated Mar 2026

8.4/10
Excellent
3,397 guest reviews
404 South Figueroa Street, Los Angeles

Overview

The Westin Bonaventure Hotel & Suites sits in the heart of downtown Los Angeles, offering a blend of luxury and modern comfort. With its stunning panoramic views and a rooftop restaurant, this four-star hotel attracts business travelers and tourists alike. Guests can enjoy contemporary rooms that feature floor-to-ceiling windows and a refreshing outdoor pool to unwind after a busy day. Whether you are in town for work or leisure, the Westin provides a stylish base for exploring the city.

Pros & Cons

What works
  • The views from the rooms are stunning, especially at sunset, which can make winding down after a long day feel special.
  • The staff is generally very helpful and attentive, making it easier to get recommendations or assistance when you need it.
  • Located in the heart of downtown Los Angeles, you're just a short walk from major attractions, restaurants, and nightlife, which saves time and transportation hassles.
  • Rooms are spacious and comfortable, offering a good balance of relaxation and functionality, which matters after a day of exploring the city.
  • The lobby design is striking, creating a fantastic first impression and a pleasant atmosphere to hang out in while waiting to check in or meet someone.
  • The gym is well-equipped, allowing for a decent workout without needing to venture out, which is a plus for fitness enthusiasts.
  • The complimentary drinks offered during certain hours add a nice touch, making guests feel appreciated and relaxed at the end of the day.
What doesn't
  • Parking can be a hassle, especially with valet congestion, which may result in longer wait times to retrieve your vehicle.
  • The food quality, particularly in the on-site restaurant, leaves much to be desired, which can be disappointing when you're looking for a convenient meal.
  • Experiencing no hot water can ruin your day, especially when you need a shower after check-in or a long travel day.
  • Some staff members have received negative feedback for their service, which can impact the overall guest experience when assistance is needed.
  • Many nearby restaurants and amenities may be closed during weekends, limiting dining options and convenience for guests looking to explore the area.

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Photos

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Location

The Westin Bonaventure Hotel & Suites sits at 404 South Figueroa Street, right in the heart of downtown Los Angeles. This bustling area is a blend of corporate towers, cultural hotspots, and a burgeoning food scene. Just a short stroll away, travelers can visit iconic landmarks like the Walt Disney Concert Hall and the historic Olvera Street. The hotel is surrounded by high-rise buildings, but there are pockets of green space, such as the nearby Pershing Square, where guests can escape the urban hustle for a moment. For those who enjoy a vibrant atmosphere, the location is quite convenient. It is within walking distance of several restaurants and bars, catering to a variety of tastes, from casual taco joints to upscale dining. The Los Angeles Convention Center is also close by, making this hotel a popular choice for business travelers. Overall, the Westin Bonaventure offers easy access to both the cultural richness of LA and essential amenities, making it a practical base for both leisure and business visitors.

Guest Reviews

N

Nancy

couple · US · Feb 2026

10Exceptional

I stayed for one night for a birthday dinner. Room was clean and was what I expected. I had a nice view of the city .I w

Everything was perfect! Room was clean had a nice view.
Nothing to complain about
R

Roxana

extended_group · US · Jan 2026

10Exceptional

My stay was great.

Location, staff.
Sheets and towels smelled like mildew. I called it in and received new towels.
V

Vivian

couple · US · Jan 2026

10Exceptional

We came to visit our Son who recently moved to the area and recommended this Hotel and he was right!

The view was spectacular; the lower floor was perfect and the distance to the room wasn't too far away.
Everything was just fine the way it was
T

Tamara

couple · US · Jan 2026

10Exceptional

A night out to celebrate my boyfriends birthday dinner at LA prime everything was amazing

The views and quietness
Nothing
JH

John, Hanna

couple · US · Jan 2026

7Very Good

Overall a nice escape!

The hotel and restaurant were nice. Great view from my room.
A bit pricey for some items. My room ran out of body wash in the shower. It should have been full for guests.
Guests consistently praise the clean rooms and impressive city views at The Westin Bonaventure Hotel & Suites. However, complaints arise regarding the smell of mildew on sheets and towels, as well as issues with room amenities like body wash running out.

Who Should Stay Here?

This hotel suits travelers who appreciate stunning views and a central location in downtown Los Angeles. Those who enjoy spacious rooms and attentive staff will find value here, especially after a long day of exploring the city. Guests looking for convenience will appreciate being within walking distance of major attractions, restaurants, and nightlife, allowing them to maximize their time in the area. Conversely, if you prioritize a seamless parking experience or expect high-quality dining options, you may want to consider alternatives. Those sensitive to service inconsistencies and the potential for hot water issues should think twice. This hotel might not meet the expectations of guests who demand a faultless experience after a long journey.

The Westin Bonaventure Hotel & Suites, Los Angeles

Check live availability and the latest prices before you decide.

The Verdict

Our Take

The Westin Bonaventure Hotel & Suites delivers stunning views and spacious rooms right in the heart of downtown Los Angeles. The attentive staff enhances the experience and the location makes it easy to explore the city's offerings. However, the parking situation can be frustrating, and the on-site dining options fall short of expectations. Despite these drawbacks, the positives outweigh the negatives, making this hotel a solid choice for your Los Angeles stay.

Frequently Asked Questions

What are the check-in and check-out times at The Westin Bonaventure Hotel & Suites?

Check-in is from 3:00 PM to 12:00 AM. Check-out is at 12:00 PM.

Is WiFi available at the hotel?

Yes, WiFi is available in the hotel rooms and is free of charge.

Are pets allowed at The Westin Bonaventure?

Yes, pets are allowed but charges may apply.

What facilities does the hotel offer?

The hotel offers a swimming pool, fitness facilities (for a surcharge), a restaurant, room service, and a health or beauty spa nearby.

What is the parking situation at the hotel?

Private parking is available on site, does not require a reservation, and costs USD 49 per day.

What is the policy for children and extra beds?

Children of any age are allowed. Children up to 2 years old stay for free in a cot. Children up to 11 years old stay for free in an existing bed. Extra beds for older guests cost USD 30 per person per night.

Does the hotel have facilities for groups?

Yes, when booking more than 10 rooms, different policies and additional supplements may apply.

Are there non-smoking rooms available?

Yes, non-smoking rooms are available at the hotel.

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