Miami BeachUS4-Star Hotel

The Palms Hotel & Spa: Pros, Cons & Is It Worth It? (2026)

By Jessica Lane, Travel Editor·Updated Mar 2026

8.7/10

Excellent

★★★★★

3,027 guest reviews
3025 Collins Avenue, Miami Beach

Overview

The Palms Hotel & Spa is a four-star oceanfront retreat in Miami Beach that caters to travelers seeking luxury and relaxation. Located at 3025 Collins Avenue, this hotel features a lush tropical garden and an outdoor pool just steps from the ocean. With chic rooms equipped with Chromecast and options for gourmet dining, guests can unwind in modern comfort while enjoying beach amenities. This is an ideal spot for those who appreciate a blend of elegance and leisure.

Pros & Cons

What works

The staff, especially Fred, provide attentive service that makes you feel valued and cared for during your stay, enhancing the overall experience.
The location is just a short walk to the beach, allowing easy access to sun and sand without the hassle of transportation.
The pool area offers comfortable sun loungers and a relaxing atmosphere, making it a great spot to unwind after a day of exploring.
Breakfast receives high praise for its quality, ensuring a satisfying start to your day with a variety of delicious options.
Rooms are spacious and clean, giving you plenty of room to spread out and relax, which can be hard to find in Miami Beach.
The hotel's design is visually appealing, which can elevate your mood and provide a pleasant backdrop for your vacation photos.
The overall atmosphere of the hotel feels welcoming and friendly, making it easy to strike up a conversation with staff or fellow guests.

What doesn't

Some guests have reported that the beds can be uncomfortable, which is a critical factor for a good night's sleep during your trip.
Room maintenance issues have been noted, such as problems with temperature control, which can disrupt your comfort while trying to relax.
Instances of staff rudeness have been mentioned, which can be unsettling when you're looking to escape and enjoy your vacation.
The beach area is not as clean as some might expect, detracting from the overall beach experience you envision when staying in Miami.
The pricing can feel steep for the room quality, leaving some guests wishing for a more luxurious experience for the cost.

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Photos

Location

The Palms Hotel & Spa sits on Collins Avenue, just a block away from the beach. This part of Miami Beach is vibrant and lively, with a mix of local shops and upscale boutiques. The neighborhood has a laid-back vibe, perfect for travelers who want to experience the city without the chaos of South Beach's nightlife. Just a short stroll leads you to the sandy shores, where sunbathers and beachgoers gather from morning until sunset. The iconic Art Deco architecture of Ocean Drive is also within walking distance, allowing for leisurely sightseeing without the need for a car. Nearby, guests can explore the lush landscapes of the Miami Beach Botanical Garden, a serene escape just down the road. For those seeking cultural experiences, the Bass Museum of Art is also close by, showcasing contemporary art in a striking building. Restaurants and cafes line Collins Avenue, offering a range of dining options from casual bites to fine dining. This location is well-suited for leisure travelers looking to unwind, but it also appeals to families and couples eager to explore the diverse offerings of Miami Beach.

Guest Reviews

Radoslaw

family_with_children · PL · Feb 2026

10Exceptional

✓unfortunately, due to our very tight schedule, we did not have the opportunity to enjoy any of the attractions or facilities at your hotel. However, I would truly like to express my appreciation for the breakfast, it was excellent and of a very high standard. Please extend my compliments to your team. Additionally, I would like to say that your property is absolutely beautiful. The hotel itself made a wonderful impression on us, and we genuinely regret not having had more time to fully experience everything it offers.

Evgeni

extended_group · IL · Feb 2026

10Exceptional

✓The breakfast, the design, the location

Eytan

couple · CZ · Feb 2026

9Exceptional

“Reccomend to stay in this hotel”

✓Great hotel!

✗All good

Roger

couple · US · Jan 2026

9Exceptional

“Pleasant stay”

✓Reception friendly and professional. Food at event was very good.

✗Room small for the price, no towel bars in the bathroom. Set room temp at 78, but it never went above 74. No Coke Zero at bar..

Christopher

family_with_children · US · Jan 2026

8Excellent

“It was a very enjoyable stay”

✓Beautiful hotel with an excellent staff

✗The room cards seem to be kind of quirky

Guests consistently praise the hotel's breakfast, the beauty of the property, and the friendly staff. However, complaints often center around room size, temperature issues, and minor inconveniences like quirky room cards.

Who Should Stay Here?

The Palms Hotel & Spa appeals to travelers seeking attentive service and a convenient beach location. If you value a welcoming atmosphere and a solid breakfast to kickstart your day, this place delivers. The pool area provides a laid-back setting to unwind, making it a good choice for those looking to relax after exploring Miami Beach. However, if you prioritize a good night’s sleep, you might want to consider other options. Reports of uncomfortable beds and maintenance issues can disrupt your stay. Additionally, if pristine beach conditions are a must for you, the less-than-clean beach area may disappoint.

The Palms Hotel & Spa

Check live availability and the latest prices before you decide.

The Verdict

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Our Take

The Palms Hotel & Spa in Miami Beach offers a solid experience with attentive staff like Fred and a prime location just steps from the beach. The relaxing pool area and high-quality breakfast contribute positively to your stay. However, the inconsistent comfort of the beds and occasional maintenance issues cannot be overlooked. If you prioritize service and location over perfect accommodations, this hotel is worth considering.