Best Western Plus Hotel Universo: Pros, Cons & Is It Worth It? (2026)
By Jessica Lane, Travel Editor·Updated Mar 2026
Via Principe Amedeo 5B, Rome
Overview
Best Western Plus Hotel Universo is a four-star property situated close to Rome's Termini Station. Housed in a charming 19th-century building, the hotel features modern design interiors that cater to both business travelers and tourists alike. Guests enjoy amenities like free WiFi, satellite TV, and access to a well-equipped gym and rooftop wellness center. This hotel offers a blend of historic character and contemporary comforts.
Pros & Cons
- The location is a major highlight. Being so close to Roma Termini means you can easily hop on a train or metro to explore the city and get to the airport without stress.
- The rooms are spacious compared to many other hotels in Rome. You’ll appreciate the extra space, especially for storing luggage or relaxing after a day of sightseeing.
- Breakfast options are quite good. With a variety of items including hot omelets and pastries, you can fuel up for a day of adventure without needing to search for a café.
- Nearby restaurants provide plenty of dining choices. You won't have to wander far to find something delicious, whether you're in the mood for a quick bite or a leisurely dinner.
- The hotel is clean and well-maintained. This ensures that you return to a comfortable and hygienic space after a long day of exploring the city.
- The staff can be friendly and helpful. When you do connect with them, they are often eager to assist with recommendations or directions.
- Service inconsistencies can be frustrating. At times, it may take a while for requests to be addressed, which can be annoying when you need assistance.
- Unexpected fees can catch you off guard. The additional charges for tips or taxi calls can leave a sour taste, especially if you’re budgeting for your trip.
- Noise from nearby streets can disrupt sleep. If you're sensitive to sound, be prepared for potential disturbances from the bustling city life outside.
- The family room situation might not meet expectations. If you’re traveling with kids, knowing that you’ll have two adjoining rooms could be inconvenient if you anticipated a single, larger space.
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Location
Best Western Plus Hotel Universo sits on Via Principe Amedeo, a street that pulses with the vibrancy of Rome. This area is a mix of local life and tourist activity, making it feel authentic yet accessible. Just a short stroll away, you will find the imposing architecture of the Basilica di Santa Maria Maggiore, a stunning example of early Christian art. The hotel is also conveniently close to Termini Station, which connects visitors to both the metro and regional trains, making it a strategic spot for travelers eager to explore the wider region or hop on a train to Florence or Naples. For those aiming to see the iconic landmarks, the Colosseum and the Roman Forum are roughly a 20-minute walk. You can also enjoy the bustling atmosphere of the nearby San Lorenzo district, known for its lively bars and eateries that showcase local Roman cuisine. The location attracts a diverse crowd, from business travelers needing easy access to transport links to tourists eager to explore the city’s historical treasures. Overall, this hotel offers a well-situated base for anyone looking to immerse themselves in the heart of Rome.
Guest Reviews
Camper63206785072
Couples · Feb 2026
“Travel to Rome and stay here”
Hong Chuan
family_with_children · MY · Jan 2026
Karen
family_with_children · SG · Jan 2026
“Was great and easily accessible”
David
couple · CA · Feb 2026
Jaimee
solo_traveller · AU · Feb 2026
“Clean and comfortable close to Termini”
Guests frequently praise Best Western Plus Hotel Universo for its prime location near Termini Station, which simplifies access to Rome's main attractions. However, many reviews mention noise from the streets, particularly at night, as a significant drawback, along with occasional difficulties in reaching room service.
Who Should Stay Here?
Budget-conscious travelers and those who prioritize location will find significant value at the Best Western Plus Hotel Universo. Being steps away from Roma Termini makes it easy to explore the city and reach the airport without hassle. The spacious rooms provide a welcome reprieve from the usual cramped accommodations in Rome, and the breakfast spread will fuel your adventures without the need to venture out for your first meal of the day. With nearby dining options, you’ll have plenty of choices for lunch or dinner after your excursions. On the other hand, travelers who expect attentive service or a tranquil environment should consider other options. Service at this hotel can be hit or miss, with slow responses to requests that may hamper your experience. Noise from the streets could disrupt your sleep, particularly if you are a light sleeper. Families wanting a single larger room might be disappointed with the two adjoining rooms configuration, which could feel less convenient than anticipated.
Best Western Plus Hotel Universo
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The Verdict
Our Take
The Best Western Plus Hotel Universo offers a solid stay in Rome with a prime location and spacious rooms. The breakfast spread will energize you for a day of exploring, and the nearby dining options are a major plus. However, service inconsistencies and potential noise from the streets could dampen your experience. If you prioritize location and comfort over a few minor annoyances, this hotel is a smart choice.
Frequently Asked Questions
What are the check-in and check-out times?
Check-in is from 2:00 PM to 12:00 AM, and check-out is at 11:00 AM.
Is WiFi available at the hotel?
Yes, WiFi is available in all areas and is free of charge.
Are pets allowed at Best Western Plus Hotel Universo?
Yes, pets are allowed, but charges may apply.
Does the hotel have fitness facilities?
Yes, the hotel has fitness facilities available for a surcharge.
Is there a restaurant on-site?
Yes, there is a restaurant at the hotel.
What is the policy for children and extra beds?
Children of any age are allowed. Those up to 3 years old stay for free when using an available cot or existing bed. Extra beds or cots need to be requested and confirmed by management.
Is parking available at the hotel?
No, there is no parking available at the hotel.
What should I know if I am booking multiple rooms?
When booking more than 4 rooms, different policies and additional supplements may apply.
