AC Hotel by Marriott New York Times Square: Pros, Cons & Is It Worth It? (2026)
By Jessica Lane, Travel Editor·Updated Mar 2026
260 West 40th Street, New York
Overview
AC Hotel by Marriott New York Times Square is a solid choice for both business and leisure travelers seeking a central base in the bustling heart of Manhattan. Located at 260 West 40th Street, this four-star hotel places guests within walking distance of major attractions like Penn Station and Radio City Music Hall. The modern rooms come with essential amenities and are designed for comfort, making it a practical option for those looking to explore the city.
Pros & Cons
- The location is a major plus, just a few blocks from Times Square, which means you're close to iconic attractions, theaters, and dining options without being right in the chaos.
- The service here is genuinely friendly and attentive, enhancing your stay. Staff members go out of their way to help, whether it’s sorting out booking issues or recommending local restaurants.
- The hotel is clean and modern, which contributes to a comfortable atmosphere. You can expect well-maintained facilities that feel fresh and welcoming.
- There are plenty of food options nearby, ranging from quick bites to sit-down restaurants, so you won't struggle to find a meal, no matter your budget or cravings.
- Views from the higher floors, especially from the bar or restaurant, can be quite impressive, adding a lovely backdrop to your stay in New York City.
- The hotel provides a good balance of comfort and accessibility, making it easy to get to attractions or the subway without too much hassle.
- The breakfast options are decent, giving you a good start to your day before heading out to explore the city.
- Noise can be a significant issue, especially if you're on the street side. Light sleepers may find disturbances from traffic and late-night revelers frustrating.
- The room sizes are on the smaller side, which might not be comfortable for everyone. If you’re used to spacious accommodations, you may feel a bit cramped.
- Some guests have reported unexpected charges on their credit cards, which can be a nuisance and lead to confusion at check-out.
- There can be delays in service regarding room issues, as some guests have mentioned repeated requests before problems were resolved satisfactorily.
- The area can feel overwhelming during peak tourist seasons, so if you prefer quieter neighborhoods for your stay, this location might not be the best fit.
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Location
The AC Hotel by Marriott New York Times Square sits at 260 West 40th Street, placing guests in the vibrant heart of Midtown Manhattan. This area pulses with energy, offering a mix of business and leisure. You are just a short walk from the iconic Times Square, where the neon lights and bustling crowds create an unforgettable atmosphere. The hotel is also close to Bryant Park, a green oasis in the city, perfect for a quick escape or a leisurely lunch. For those in search of culture, the New York Public Library and the Museum at the Fashion Institute of Technology are nearby, providing enriching experiences within easy reach. The hotel's location serves both tourists and business travelers well. The proximity to numerous subway lines makes getting around the city a breeze, whether you want to visit Central Park, head to the Financial District, or explore the artistic vibrancy of SoHo. If you prefer to explore on foot, you will find an array of dining options, from classic New York delis to trendy eateries. The lively atmosphere of the neighborhood ensures there is always something happening just outside your door, making this hotel a solid choice for those looking to experience the best of New York City.
Guest Reviews
Hans
extended_group · US · Jan 2026
“Honestly, everything was fine.”
Road40086502867
Family · Dec 2025
“The Face of AC Hotel New York Times Square”
katerH5591UE
Couples · Nov 2025
“location and Ricardo for the win”
Jason
Guest · Sep 2025
camh901
Friends getaway · Dec 2025
“Good experience”
Guests consistently praise the AC Hotel by Marriott New York Times Square for its excellent location and the outstanding service provided by staff member Ricardo. However, some reviews mention issues with cleanliness or unexpected disturbances during their stay, indicating that service quality may vary.
Who Should Stay Here?
This hotel is a great fit for travelers who want to explore New York City without being overwhelmed by the noise of Times Square. Its location allows easy access to iconic attractions, theaters, and dining. The friendly and attentive service enhances the experience, making it suitable for those who appreciate hospitality. Clean and modern facilities provide a comfortable atmosphere for tourists or business travelers looking for convenience and quality. On the other hand, those who prioritize spacious accommodations or peace and quiet should consider alternatives. The smaller room sizes may feel cramped, especially for families or groups. Light sleepers might struggle with street noise, while guests sensitive to unexpected charges should be cautious. If you want a seamless experience without surprises, seek out a different option.
AC Hotel by Marriott New York Times Square
Check live availability and the latest prices before you decide.
The Verdict
Our Take
The AC Hotel by Marriott New York Times Square offers a solid stay in a prime location, just steps from iconic attractions without the surrounding chaos. Friendly staff and clean, modern facilities enhance the experience, making it worthwhile for visitors. However, be prepared for potential noise issues and smaller room sizes that may not suit everyone. If you can overlook these drawbacks, this hotel is a strong choice for anyone looking to explore New York City.
Frequently Asked Questions
What are the check-in and check-out times?
Check-in is from 4:00 PM to 12:00 AM, and check-out is at 11:00 AM.
Is WiFi available at the hotel?
Yes, WiFi is available in the hotel rooms and is free of charge.
Are pets allowed at the hotel?
No, pets are not allowed at AC Hotel by Marriott New York Times Square.
What facilities does the hotel offer?
The hotel offers fitness facilities for a surcharge, a restaurant, express check-in/check-out, and accessible features for disabled guests.
Is there parking available at the hotel?
Public parking is available nearby, but reservation is not possible. The cost is USD 58 per day.
Can children stay at the hotel?
Yes, children of any age are allowed. Extra beds or cribs can be requested but need to be confirmed by management.
Are the guest rooms non-smoking?
Yes, all guest rooms are non-smoking.
What safety measures are in place at the hotel?
The staff adheres to local safety protocols, and guest rooms are disinfected between stays.
